Westwood Security appreciate feedback from our customers regarding our roller shutters products and our service. We always encourage clients to let us know how we have done and we always strive to improve. Here are a selection of recent customer comments that have been received:
We were left high and dry by another well known Roller Shutters company in regard to proposed delivery times. Mark at Westwood Security stepped in and surveyed and installed new fire shutters within a week!
They did a super job and we where very pleased with the service. So next time we will go straight to Westwood Security Shutters Ltd.
Great job, good price and on time. Very happy to recommend and use your company again!
Dear Mark and Kevin
Just a note to say what fantastic service you guys offer, the fact that in less than three working days we have had the shutter installed and working is absolutely brilliant.
If anyone asks I will be the first to pass out your details.
All the very best.
Fast friendly service and a Good job well done & more than happy to use you company again.
I had no idea about roller shutters the very kind people at Westwood showed me exactly what I wanted, the price was very competitive and I am very happy with the results!
On time delivery, on the money excellent will use Westwood again!
Thanks for fitting the retractable gates so quickly to my offices great job we would highly recommend you again!
Just wanted to say a massive thank you for supplying and fitting the shutters, great job……and yes Martin you’re right, your shutters aren’t ugly!
Will definitely recommend you to others.
We own a small property company and had a problem with a commercial property security.
We contacted Westwood Security Shutters, who immediately sent out a surveyor. The property was secured within a few days and the product was superior and cheaper to other quotes we had. I would have no problem in recommending the service or the product
Jon Miller (Director)
We have used Westwood for all our roller shutter needs we have always found them to offer a good product, good service and good prices.
We will continue you to use them in the future!
Jaime Harding (Stockport Dry Cleaning)
When we moved office we called a few different Roller Shutter Companies we were met with a mixture of indifference & reluctance to even come & give us a quotation, we contacted Westwood Security they attended next day gave us a immediate on the spot quotation and returned next week and fitted the roller shutters on the time and day as arranged. The shutters have been excellent!
We have no hesitation in recommending them to anyone!
Ernie Duo (New Recruit)
We recently had a break-in while we were on holiday, my sister in our absence called and arranged for Westwood Security to survey for “Retractable Gates” which they did the same day as they were called and they installed the gates the following week.
We would recommend Westwood for the excellent customer service and their superb products that definitely make my family feel a lot safer and happier in our home!
I have recently retired and bought a second home, a small Cottage in rural Devon. Unfortunately there has been a few problems with break-ins in this area particularly with unattended / vacant holiday homes.
We searched on the internet for a solution and after a lengthy chat with Matt at Westwood Security we decided to go down the retractable gates route. I measured the openings, they quoted me immediately and a week later I was fitting the grilles myself with no problems.
I cant tell you how relieved we feel to have secured our dream cottage. But something we had never considered was security, so being proactive so far (crossed fingers) seems to have done the trick.
I would like to take this opportunity to thank Matt and everybody at Westwood Security Shutters Ltd for the extreme patience in helping me sort out my security issues!
We recently have taken over a shop in Nottingham Town Centre and converted it into a Sandwich Bar. Unfortunately the first week we had a break-in.
We called many roller shutter companies in the East Midland area. Only Westwood gave us a immediate cost and were able to tell us when they could do the job. All of the others took days to even get a quotation together for us.
Westwood turned up on the day as agreed and the fitters were excellent and very polite. We would use them again without any hesitation and recommend them to anyone who needs roller shutters.
Dear Westwood Staff,
I would like to thank you very much for your help, advice and then the fitting of my new security shutters. Starting a new business and dealing with tradesmen has been difficult at times but your company have been extremely professional and I will recommend Westwood Security Shutters very highly to anyone.
I am the European Director of Anixter International Inc.
We have many branches in the UK. The only company we use for roller shutters, gates and grilles is Westwood Security Shutters Ltd. After using other companies. Westwood Security are the only company that have successfully and consistently complete work for and on our behalf.
They have successfully completed work in Birmingham, Edinburgh, Stockport, Manchester, Nottingham and Worcester.
We are very happy with the service that they provide !
Mr P.Mycoe, European director
Westwood Security Shutters provide a competitive quotation and speedy reliable delivery. The after sales service was first class and the advice from the installation team instrumental to a successful project. We would recommend Westwood Security Shutters and definitely use them again.
Helen Horne BSc(Hons) MRICS, Director, Time Property Developments Ltd
I would like to thank you and your colleagues at Westwood Security Shutters for the outstanding work at Pinner Hill Community Centre (North London). Our client has commented on the general helpfulness of your operatives while the product quality is clear to see. I would also ask you to thank your guys for responding immediately to our client when one of the steel doors was damaged by vandals.
Your attention to good service, at no time, compromised my client service promises. I look forward to working with your company again in the near future.
Once again, thank you and very well done.
Tony Pickworth, Managing Director, Greenwald Gregory Ltd
I have just received my first order from you, good price and excellent service. All in all the best service I have ever had when buying security products.
I would like to thank you for carrying out such a professional job on our community building in August 2009. The security shutters you have fitted are stylish, robust, easy to use and provides much needed security for our vulnerable building. I would also like to thank your customer service team who were exceptional and arranged for the shutters to be measured and fitted within a week. I would have no hesitation in recommending Westwood Security Shutters and I look forward to working with you in the future.
Kevin Bradburne Head of Programme, Fermain Youth Club
From my initial telephone enquiry through to actual installation, Westwood Security Shutters proved to be an extremely professional reliable company. We are really pleased with the look, and quality of the retractable gates, and feel we definitely got value for money. I would highly recommend your company to my family & friends.
We were apprehensive about buying the roller shutter door, sight unseen having found Westwood Security on the internet. However we are very satisfied with the product and the service was 1st class. The measurements were spot on and the door was easy to install. The delivery was very prompt and |Mark was very helpful with his advice. The only thing missing is your logo on the bottom of the door. Thank you once again for your efficient and courteous service.
What can I say – FANTASTIC! The speed at which RollerShutter.co.uk delivered my shutter was astounding.
Just letting you know that my rollershutter has been successfully installed, looks good and is working well. Thanks very much for the great service and assistance and I will definitely be ordering more in the near future.
We have had the shutters in for a few weeks now and have found them to be excellent. The thermal insulating properties of these are magnificent with a real noticeable difference compared to before. As for the noise reduction it has certainly reduced traffic noise in which we were particularly wanting.
As we were the first on the estate to have these fitted from Rollershutter.co.uk, we were extremely happy with the friendly experienced service we received and no pushy salesmen as compared to other manufacturers. Fitting of the shutters was a breeze, even with in reveal fitting the shutters fitted like a glove. They were manufactured very accurately to the dimensions provided . I was impressed with the quality of the shutters, and workmanship involved in the box covers, as others I have seen from different suppliers lacked the nice square clean lines when assembled.
Pleasure doing business!
Regards J. Jackson
I have had an excellent experience in dealing with Westwood Security Roller Shutters.The initial support you were able to provide in answering all my questions that I had was fantastic. The products that I purchased were installed promptly after payment was made, and the after-sales service and support remained without any deterioration. I was also extremely impressed by the cost of goods; they were A LOT cheaper than previous ones purchased from a different supplier, for the EXACT same product. It is fantastic to be able to either email or speak with you, as you are very approachable and easy to deal with.
Thanks again for your time and patience. I have been more than impressed with your services and don’t hesitate recommending you to my friends and family.
Keep up the good work
Just a line to thank your team for the magnificent job they made of installing the roller shutterl. It is a very neat job and everyone has been impressed with the timeliness and quality of installation. If you ever need a reference for similar installation, please do not hesitate to contact me.
Paul @ Hindley Green Motors
Westwood Security offered the best package at the most competitive cost & we were & are very impressed with the electric shutters installed!
Burgulary Monday night surveyed Tuesday morning electric roller shutters fitted Wednesday afternoon need I say more excellent service!
Hazel Grove (Stockport)
Thank you for fixing my roller shutter over Xmas on my shop
I was worried I would be open.
Martin called and surveyed are house after a breakin ,they installed the retractable gates the following week they look great & we have had no more problems since!
“The installation was very quick minimum disruption and stress free and the engineers were very polite and efficent”
“Well done thank you”
We had a burgulary & called Westwood Security they did the survey & quoted the same day & fitted a retractable gate 10 days later great job well don eon time I was very happy with the service etc
Tony & Clare